Privacy Policy

At AIC City Polyclinic, your privacy is our priority. This privacy policy explains how we handle and protect your personal data when you use our website or access our services

1. Information We Collect

We may collect and process the following types of data:

• Personal Information

Full name, phone number, email address, and date of birth provided through our contact or booking forms.

• Medical Information

Health-related data shared with our doctors or staff during appointments or online consultations.

• Website Usage Data

Your IP address, device information, and browser type used to enhance the user experience on our website.

2. How We Use Your Data

We use your information for:

    • Appointment scheduling and follow-up

    • Diagnosis and treatment

    • Internal records and legal compliance

    • Communication and service improvements

We do not sell or trade your information.

3. Data Protection and Security

We employ modern security protocols, including:

    • Secure servers

    • Data encryption

    • Access restrictions

Only authorized personnel can access sensitive data.

4. Your Rights

You have the right to:

    • Request access to your personal data

    • Correct or update inaccurate information

    • Withdraw consent for communication

    • Request deletion of your data, unless retention is required by law

5. Updates to Our Privacy Policy

This privacy policy may be revised to reflect changes in law or our services. Updated versions will be posted here with a new effective date

6. Contact Us

For privacy-related questions or requests, please contact:

AIC City Polyclinic, Dubai
info@aicclinic.ae
+97145290008